Need to know
Questions,
answered.
Quick answers about shopping Paradise Luxe in Belize.
01Where is Paradise Luxe located?+
Paradise Luxe is located on Hillview Rd, Santa Elena, Cayo, Belize.
02Do you deliver across Belize?+
Yes. Nationwide Belize delivery is available according to the fulfillment options shown at checkout. Timing and charges can vary by destination.
03Can I pick up my order?+
Santa Elena pickup is available for eligible orders. Pickup details are confirmed using the contact information on the order.
04What payment methods do you accept?+
The current checkout may offer cash for eligible pickup orders, bank transfer, DigiWallet, E-Kash and eligible layaway orders. Online card payments are currently disabled.
05How does layaway work?+
Eligible layaway orders currently require the 60% deposit shown at checkout. The remaining balance must be paid before delivery or pickup release.
06Can I return or exchange an item?+
Return and exchange eligibility can depend on the product category and its condition. Contact Paradise Luxe before sending anything back so we can provide the correct instructions.
07How do I contact customer care?+
Call +501 608-3709, email paradiseluxe.bz@gmail.com or use WhatsApp through the Contact Us page.
08Do I need an account to shop?+
Some customer features use an account, while the storefront can also be browsed without signing in. Your account provides access to account and order-history features.
09How can I find a product?+
Use the Shop page filters and search, or use the search icon in the header. You can also browse New Arrivals, Best Sellers and Brands.
010Are the products authentic?+
Paradise Luxe states that it focuses on authentic, high-quality products and trusted international labels. Product availability and assortment can change over time.
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